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UK helplines and advice

In immediate danger?

Phone 999. If you can't use a phone, use emergencySMS or Textphone 18000.


Phone 101 to contact the police if it isn't an emergency.

Medical help

Phone 111 for medical help if it isn't an emergency.


  • Mermaids

    Mermaids provide a helpline and email support for transgender youth.

Domestic abuse

  • National LGBT Domestic Abuse Helpline

    Galop run a helpline supporting LGBT people, their friends & families across the UK. They operate a freephone telephone helpline service as well as online chat and email support.

Hate crime

  • Stop Hate UK

    Stop Hate UK provide a LGBT hate crime support line and tools to report hate crime online.

Homelessness and housing

  • Shelter England

    Shelter are the UK housing and homelessness charity and can provide online, in person, and telephone helpline advice.

  • Shelter Scotland

    Shelter Scotland provide similar services in Scotland.

  • Shelter Cymru

    Shelter Cymru provide similar services in Wales.

  • Simon Community NI

    Simon Community NI provide homelessness support throughout Northern Ireland and have a 24/7 helpline.

Mental health

  • The Samaritans

    The Samaritans offer 24-hour telephone support.

  • Childline

    If you’re under 18, Childline can help with any issues you have. You can also chat to them online.

  • Lifeline (Northern Ireland)

    Lifeline are available 24/7 to talk about trauma, suicide, self-harm, abuse, depression and anxiety.

  • Mindline Trans+ (England and Wales)

    Helpline for people who identify as trans or non-binary run by mental health charity Mind.

Support groups

For in person support, you can find national and local support groups on our UK Organisations page.

Errors and omissions

Is there something missing from this page? Have you spotted something that isn't correct? Please tweet us or message us on Facebook to let us know, or file an issue on GitHub.